Last Updated: December 2025
1. Information We Collect
1.1 Contact Form Submissions
When you request service or contact us through our website, we may collect:
- Name
- Email address
- Phone number
- Business or site information
- Details about your service request
1.2 Job Applications
When you apply for a job through our Careers page, we may collect:
- Name and contact information
- Resume and certifications you upload
- Work history, skills, and experience
- Any other information you choose to provide
1.3 Account Creation and Login
If our site provides an account area, we may collect:
- Name
- Email address
- Username
- Password (stored in encrypted form)
1.4 Information Collected Automatically
Our hosting provider may collect limited technical information such as IP address, browser type, and device information for security and operational purposes. We do not use this information to personally identify you.
1.5 Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:
- Pages you visit and time spent on each page
- How you arrived at our site (search engine, direct link, etc.)
- General location (city/region, not precise location)
- Device type, browser, and operating system
This information is aggregated and used to improve our website. Google Analytics uses cookies to collect this data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more information, see Google's Privacy Policy.
2. How We Use Your Information
2.1 Service Requests
We use your information to:
- Respond to inquiries and service requests
- Provide quotes and schedule service
- Communicate with you about work performed or upcoming work
2.2 Job Applications
We use applicant information to:
- Review your qualifications and experience
- Contact you about your application
- Schedule interviews and manage the hiring process
2.3 Account Features
For accounts and login areas, we may use your information to:
- Create and manage your account
- Verify your identity
- Provide access to customer or technician tools
2.4 Business and Security Operations
We may also use information as needed to:
- Maintain and improve our website and systems
- Protect against unauthorized access or misuse
- Comply with legal and regulatory requirements
We do not sell your personal information.
3. How We Share Information
We only share information when necessary to operate our business or when required by law.
3.1 Service Providers
We may share information with trusted third parties who help us operate our business, such as:
- Website hosting and infrastructure providers
- Email and communication tools
- HR or application management platforms
- IT and security service providers
These providers are permitted to use your information only as needed to perform services on our behalf.
3.2 Legal Requirements
We may disclose information if required to do so by law or in response to valid legal requests, including:
- Court orders or subpoenas
- Law enforcement or regulatory requests
- Other legal obligations
4. Data Security
We use reasonable technical and organizational measures to protect your information, including secure servers, access controls, and encrypted passwords. While we work to protect your data, no system can be guaranteed 100% secure.
5. Data Retention
We retain personal information only as long as needed for the purposes described in this policy, including:
- Providing services or support
- Evaluating job applications
- Maintaining business and legal records
When information is no longer needed, we take reasonable steps to delete or anonymize it.
6. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.
7. Your Choices and Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to the information we hold about you
- Request correction or deletion of your information
- Request a copy of your information
- Close or request deletion of your account, if applicable
To exercise these rights, contact us using the information below. We may need to verify your identity before fulfilling your request.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Allstar Petroleum Services
Houston, TX
Email: info@allstarpetroleumservices.com